You Don't Have to Take Our Word for It!
Here's what some of our satisfied customers have to say about Albany Light Truck & Car Repair:
I would like to say a HUGE thank you to Vinny and the entire staff at your facility. We are contractor from Michigan and were having issues with one of our fleet trucks. I called several dealerships and service centers in your area and not one company would help us. I called and talked to Vinny and he helped us with no issue. We were in a time crunch as we were leaving in a day to head to Chicago for another job. Vinny was able to get our truck in, drive our tech to his job, and pick our tech up from the job to get his truck back. The biggest thing that I appreciate is the cost of your service. You guys could have charged anything knowing we were in a pinch and needed to get to Chicago. Your charge was actually much cheaper then any repair shop we use in Michigan. It is really nice to know there are honest companies out there still. Again Thank You Vinny!!Dan Osobka - Healey Fire Protection
Well informed of all repairs needed and estimated costs. Always very friendly and courteous over the phone and over the counter upon pick up or delivery. Quality of work is excellent!Sally D.
I liked that you got me in and out. you guys are truly a blessing to so many people. MOSTLY YOU ARE HONESTDavid B.
All of the employees of Albany Light Truck are very kind and helpful. I feel like my best interest is theirs as well. As far as improved...I would like to see a special sitting room for myself and my family, with possible day care and after school care as an option.William C.
The team at Albany Light Truck truly follows the age-old model of customer first. They continue to earn my trust.Ken C.
I am thankful for someone I can trust.Dan H.
Prompt and courteous service!Greg B.
Excellent work place I can trust with my truck. Thank you!David W.
Efficient and honest!John C.
Vinny is very customer-service oriented. This is my first visit but I will be back and tell my friend of speedy service and caring staff.Bobbie E.
Your kindness and honest, being very helpful by explaining your work very well. Help customers understand.Julie P.
You do everything!Stuart M.
I always appreciate the courteous service provided.Joanna P.
The employees are always polite and friendlyMichael K
Professionalism and trustworthiness are attributes that are very hard to find these days. when you do you stick with them....would not go anywhere elseDonald K
Very professional atmosphereEddie S
Staff is very friendly and helpfulChristine I
Honest and friendly service. Always willing to go the extra mile.J.C.
Like everything!Timothy C
Service people, Never once had to return because of the same problemAnn D
Honest, Close to workChristopher S
Honest assessments of repairs needed, friendly atmosphere, professional workmanshipPaul K
I have been coming to Albany Lite Truck for years and they have always been honest and get me in and out. I think they also take the time to explain what is going on to their customers and they don't push repairs that are not neccesaryThomas C
The guys at Albany Light Truck are always so helpful and thorough. I trust them with our family vehiclesKenneth C
Constant communication and explanation of work and services. Excellent customer service.Tim K.
Easy access.Paul C.
Honest. I feel like I can trust you.Mary G.
Convenient location, Professional, Friendly, Trustworthy.Robert B.
Service is great.Elaine K.
The staff always take the time to discuss problems with the customer.Minnie C.
Feel like I am a very important customer wouldn't change a thing.Amanda P.
Convenient. Good people.Tim E.
The staff is always kind, courteous, and honest. Even when I'm sitting in the waiting area and hear them being normal humans with other, they are just genuinely good people. The guys (and apparently gal now) you have working the desk make me feel at ease in a place where I'm at their mercy - going to the mechanic isn't daunting there. And though I know nothing about cars, I trust your mechanics implicitly. It doesn't feel like a business, it is more like I'm paying a friend to look at my car for me.Rich W.
Fast, quality service.David S.
I like being able to discuss my car with Vinnie and Brian, because they are honest and know so much. I feel so comfortable leaving my car with you because I get the best service for it that I have ever had. I honestly don't think there is anything with car repairs that could be improved. Great service!!!!Larry R.
I like that you stay open later now. I can finish my work day and still get my car serviced. I appreciate all the times you have given me rides to work. I like that Vinny or Brain will call and let me know what needs to be fixed, give me a estimated estimate. I like that you fix the problem the first time and I don't have to come back over and over again. I like that I can trust my car to your service techs.Rita P.
Friendly, efficient service. Everything thoroughly explained.Dan R.
Very opened communication with knowledgeable folks who provided me with options of solutions and not just a list of problems. Took their time to have my best interest in mind and keep me informed of any concerns they found. only thing I would of liked improved would of been more advertising it took me having a clutch issue to find such a good shop, wish I found/heard of you all sooner.Tim K.