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CUSTOMER SURVEY

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Albany Light Truck & Car Repair is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Albany Light Truck & Car Repair we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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Testimonials

reviewiconFleet Repair in a Pinch!
Miscellaneous Services, near Albany, NY
I would like to say a HUGE thank you to Vinny and the entire staff at your facility. We are contractor from Michigan and were having issues with one of our fleet trucks. I called several dealerships and service centers in your area and not one company would help us. I called and talked to Vinny and he helped us with no issue. We were in a time crunch as we were leaving in a day to head to Chicago for another job. Vinny was able to get our truck in, drive our tech to his job, and pick our tech up from the job to get his truck back. The biggest thing that I appreciate is the cost of your service. You guys could have charged anything knowing we were in a pinch and needed to get to Chicago. Your charge was actually much cheaper then any repair shop we use in Michigan. It is really nice to know there are honest companies out there still. Again Thank You Vinny!!
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Well informed of all repairs needed and estimated costs. Always very friendly and courteous over the phone and over the counter upon pick up or delivery. Quality of work is excellent!
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