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CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.
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Testimonials

reviewiconFleet Repair in a Pinch!
Miscellaneous Services, near Albany, NY
I would like to say a HUGE thank you to Vinny and the entire staff at your facility. We are contractor from Michigan and were having issues with one of our fleet trucks. I called several dealerships and service centers in your area and not one company would help us. I called and talked to Vinny and he helped us with no issue. We were in a time crunch as we were leaving in a day to head to Chicago for another job. Vinny was able to get our truck in, drive our tech to his job, and pick our tech up from the job to get his truck back. The biggest thing that I appreciate is the cost of your service. You guys could have charged anything knowing we were in a pinch and needed to get to Chicago. Your charge was actually much cheaper then any repair shop we use in Michigan. It is really nice to know there are honest companies out there still. Again Thank You Vinny!!
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reviewicon
Well informed of all repairs needed and estimated costs. Always very friendly and courteous over the phone and over the counter upon pick up or delivery. Quality of work is excellent!
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